SkipTheDishes

Success and Logistics Specialists (Bilingual French/English)

SkipTheDishes is Canada’s leading — and North America’s fastest-growing — food delivery company, using technology to make great food more accessible. Through the Skip network, 10,000+ restaurants in 70+ cities gain more business, food couriers earn extra income on their own schedule, and busy customers get the food they want, delivered.

Description

We’re hiring people in all levels of responsibility and expertise to drive Skip forward. Our high-performance teams are looking for individuals that are available to work a range of hours that span late evenings, weekends included.

As part of the Live Operations team you will be responsible for the most integral part of the business: supporting our stakeholders when they need us. Members of these teams are strong communicators with personalities that shine through the different channels of communication Skip uses every day. We work fluidly with a group of skilled and dynamic team members to ensure every order is completed successfully and up to Skip’s standards. Members of these teams wear many hats as they are experts of the tasks and skills needed to keep Skip’s live operations going.

Main activities:

• Resolve conflicts with an emphasis on helping our customers, restaurants and couriers succeed;
• Pro-actively manage the network’s performance from making important logistical decisions to ensuring each stakeholder’s experience meets Skip’s experience standards;
• Apply Skip’s technology and tools to continuously optimize the efficiency of the network;
• Go the extra mile to make sure that the overall operations of Skip is running efficiently.

Requirements:

• Have a great attitude and be proven self-starters;
• Thrive in a rapidly changing environment;
• Be experts at multi-tasking and prioritization;
• Can work through challenges and learn from each experience;
• Be actively involved in their ongoing personal growth and learning.

What it’s like to work at Skip:

• A fast-paced and ambitious work environment;
• Exposure to leading-edge technology;
• Advancement opportunities for high contributors;
• Merit-based compensation & benefits;
• Casual dress attire, we focus on results, not wearing suits.

 
Selection Process

Please apply by sending your CV and motivation letter to laura.pinci@skipthedishes.ca no later than May 20th.