Oracle Direct offer you an exciting opportunity to join their Customer Intelligence Team.
Oracle Direct is a state-of-the-art, multi-channel sales operation bringing to life the benefits of Oracle's e-business technology. As a Customer Intelligence Representative with Oracle Direct, you will be part of the world's most complete, open, and integrated business software and hardware systems company.
As part of the Customer Intelligence Team you will be responsible for gathering customer information through various outbound campaigns across various European markets, along with researching and understanding customer companies' structure, business lines, needs and business issues with the aim of creating business opportunities and generating revenue.
Responsibilities:
The Customer Intelligence Team is responsible for the first step in the sales cycle and kick starts shorter and stronger sales cycle by:
Identifying and understanding customers' needs and key business issues.Gathering customer information through outbound campaigns for all European markets.Researching and understanding companies' structures, organisational charts and business lines.Analysing and mapping I.T. infrastructures and competitors' landscapes.Contacting companies with a view to creating a business opportunity and generating revenue.Meeting required KPI's and targets. Building a relationship and achieving a high level of collaboration with Business Development Consultants by developing and delivering against a joint sales strategy.Co-ordinating and supporting Marketing and Sales Teams across various sales and campaigns. Reporting on results at the end of specific sales campaigns.
What we look for:
High level of energy, drive, enthusiasm and commitment.Willingness to work in a dynamic, multinational, fast-paced environment. The ability to contribute to a shared goal together with others.Excellent verbal and written communication skills.Previous customer interaction experience, call centre or similar is advantageous.Fluency in English and Italian
Want to get a feeling for what OracleDirect is about? http://www.youtube.com/user/oracleireland
This is a job offer specially targeted for recent graduates
Applications can be sent to patricia.naranjo@oracle.com